{"id":11,"date":"2026-09-03T19:01:28","date_gmt":"2026-09-03T17:01:28","guid":{"rendered":"http:\/\/thefirmway.com\/?page_id=11"},"modified":"2026-09-03T19:31:17","modified_gmt":"2026-09-03T17:31:17","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/thefirmway.com\/es\/reembolso_devoluciones\/","title":{"rendered":"LEGAL"},"content":{"rendered":"\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">LEGAL<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated: September 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This page contains the legal information, terms and conditions of sale, shipping policy, returns and refunds policy, privacy policy and cookie policy applicable to purchases and use of the FIRM\u00ae website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. LEGAL NOTICE<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website, accessible at <strong>thefirmway.com<\/strong>, operates under the commercial name <strong>FIRM\u00ae<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website owner:<\/strong> G. Nogu\u00e9<br><strong>Tax Identification Number (NIF):<\/strong> 46415960M<br><strong>Business address:<\/strong> C de Mar\u00ed, Barcelona<br><strong>Email:<\/strong> <a>firm.casualwear@gmail.com<\/a><br><strong>Website:<\/strong> thefirmway.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The purpose of this website is the promotion and online sale of clothing and related products under the FIRM\u00ae brand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Access to and use of this website implies acceptance of the applicable terms contained in this Legal page.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">2. TERMS &amp; CONDITIONS OF SALE<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions govern purchases made through the FIRM\u00ae online store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order, the customer confirms that they have read and accepted these Terms &amp; Conditions and the applicable information regarding shipping, returns and privacy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae aims to display product descriptions, photographs, colours, sizing information and measurements as accurately as reasonably possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Minor differences in colour or appearance may occur depending on the customer&#8217;s screen, lighting or device and do not necessarily constitute a product defect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The essential characteristics, available sizes and price of each product are displayed on its corresponding product page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prices<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All prices displayed on the website are expressed in <strong>euros (\u20ac)<\/strong> and include applicable taxes unless expressly stated otherwise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any applicable shipping costs will be clearly indicated before the customer completes the purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae reserves the right to change product prices at any time. Changes will not affect orders that have already been confirmed, except where required by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Placing an Order<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To place an order, the customer must select the desired product and size, add the item to the cart, provide the information required for delivery and billing, select an available payment method and confirm the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before completing payment, customers will have the opportunity to review the information entered and correct any errors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Submitting an order that requires payment constitutes an obligation to pay the total amount displayed at checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After the order has been successfully placed, the customer will receive an electronic confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The electronic information relating to the order may be stored by FIRM\u00ae for the periods required for contractual, accounting, tax and legal purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders may be placed in the languages made available on the website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Guest Checkout and Customer Accounts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Creating an account is <strong>not required<\/strong> to make a purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may purchase as guests or, where available, create an optional customer account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers who create an account are responsible for keeping their login credentials confidential and for providing accurate and up-to-date information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">3. ORDERS &amp; PAYMENTS<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The payment methods currently available will be displayed during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae may use third-party payment service providers to securely process payments. Payment information may therefore be processed directly by the selected payment provider in accordance with its own terms and privacy policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae does not intentionally store complete payment card details on its own systems where payment is processed directly by an external payment provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Order Acceptance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Receipt of an order does not prevent FIRM\u00ae from cancelling it where there is a legitimate reason that makes fulfilment impossible or inappropriate, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>an evident pricing or technical error;<\/li>\n\n\n\n<li>lack of stock;<\/li>\n\n\n\n<li>suspected fraudulent or unauthorised activity;<\/li>\n\n\n\n<li>incorrect or insufficient delivery information;<\/li>\n\n\n\n<li>or circumstances that make fulfilment impossible.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If an order that has already been paid is cancelled by FIRM\u00ae, the amounts due will be refunded using the original payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in this section limits any mandatory consumer rights.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">4. SHIPPING &amp; DELIVERY<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae currently ships to <strong>European destinations made available during checkout<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Available delivery destinations may change and will always be shown before an order is completed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping Costs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Current standard shipping rates are:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Spain: \u20ac4.95<\/strong><br><strong>Other available European destinations: \u20ac9.95<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The applicable shipping cost will be displayed before payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For destinations outside the European Union, where offered, customs duties, import taxes or other charges may apply. Any applicable charges and responsibilities will be handled in accordance with the law and the information provided during the purchasing process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery Time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders will be delivered as soon as reasonably possible and, unless a different period is expressly agreed with the customer, <strong>within a maximum of 20 days<\/strong> from confirmation of the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times may vary depending on the destination and carrier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If FIRM\u00ae becomes unable to deliver within the agreed period, the customer will be informed and will retain all rights provided by applicable consumer law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for providing a complete and accurate delivery address.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">5. RETURNS &amp; REFUNDS<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Right of Withdrawal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers have the right to withdraw from an online purchase <strong>within 14 calendar days from the day on which they, or a third party indicated by them other than the carrier, receive the goods<\/strong>, without having to provide a reason.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise this right, the customer must clearly notify FIRM\u00ae of the decision to withdraw before the 14-day period expires.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests may be sent to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a>firm.casualwear@gmail.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After notifying FIRM\u00ae, the customer must return the goods without undue delay and no later than <strong>14 calendar days after communicating the decision to withdraw<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Conditions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Items must be returned in the condition in which they were received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Garments should retain their original tags and must not have been handled beyond what is reasonably necessary to establish their nature, characteristics and fit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer may be responsible for any reduction in the value of a product caused by handling beyond what is necessary for these purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Shipping Costs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When exercising the right of withdrawal, <strong>the direct cost of returning the goods is the responsibility of the customer<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The return address and instructions will be provided after the customer contacts FIRM\u00ae.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are advised to use a tracked shipping method and retain proof of shipment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where the right of withdrawal has been validly exercised, FIRM\u00ae will refund the payments received from the customer, including the cost of the least expensive standard delivery option offered for the original order, where required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any additional cost resulting from the customer choosing a delivery method more expensive than the standard delivery option will not be refunded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds will be made without undue delay and no later than <strong>14 calendar days from the date FIRM\u00ae is informed of the customer&#8217;s decision to withdraw<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae may withhold the refund until the returned goods have been received or until the customer provides evidence that they have sent them back, whichever occurs first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds will normally be made using the same payment method used for the original transaction unless otherwise expressly agreed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Size Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae currently <strong>does not offer direct size exchanges<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers who require a different size should return the original item under the procedure described above and place a new order if they wish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Availability of another size cannot be guaranteed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Defective, Damaged or Incorrect Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The 14-day withdrawal policy does <strong>not limit the customer&#8217;s statutory rights relating to defective or non-conforming goods<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a customer receives a defective, damaged or incorrect product, they should contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a>firm.casualwear@gmail.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer should provide the order number and reasonable information regarding the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where the issue is attributable to FIRM\u00ae, FIRM\u00ae will bear the appropriate costs of resolving the matter in accordance with applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Goods sold to consumers are covered by the applicable <strong>legal guarantee of conformity<\/strong>, which for new goods under current Spanish law generally covers lack of conformity that becomes apparent within <strong>three years from delivery<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">6. MODEL WITHDRAWAL FORM<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may use the following form to exercise their right of withdrawal, although its use is not mandatory:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To:<\/strong> FIRM\u00ae<br><strong>Email:<\/strong> <a>firm.casualwear@gmail.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I hereby notify you that I withdraw from my contract of sale for the following goods:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Order number:<\/strong><br><strong>Product(s):<\/strong><br><strong>Order date:<\/strong><br><strong>Date received:<\/strong><br><strong>Customer name:<\/strong><br><strong>Customer address:<\/strong><br><strong>Date:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Signature of the customer (only if this form is submitted on paper):<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">7. PRIVACY POLICY<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae respects the privacy of its customers and website users and processes personal data in accordance with the <strong>General Data Protection Regulation (EU) 2016\/679 (GDPR)<\/strong>, Spanish Organic Law 3\/2018 and other applicable data protection legislation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Controller<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data Controller:<\/strong> [LEGAL OWNER]<br><strong>NIF:<\/strong> 46415960M<br><strong>Address:<\/strong> C de Mar\u00ed 62, Barcelona, Spain<br><strong>Email:<\/strong> <a>firm.casualwear@gmail.com<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Personal Data We May Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how the website is used, FIRM\u00ae may process information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>name and surname;<\/li>\n\n\n\n<li>billing and shipping address;<\/li>\n\n\n\n<li>email address;<\/li>\n\n\n\n<li>telephone number where provided;<\/li>\n\n\n\n<li>order and transaction information;<\/li>\n\n\n\n<li>customer account information;<\/li>\n\n\n\n<li>communications with customer service;<\/li>\n\n\n\n<li>technical information necessary for security and operation of the website;<\/li>\n\n\n\n<li>and other information voluntarily provided by the customer.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Payment information may be processed by the payment service provider selected during checkout.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why We Process Personal Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be processed for the following purposes:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Order management and fulfilment<\/strong><br>To process purchases, payments, deliveries, returns, refunds and customer service requests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Customer accounts<\/strong><br>To create and manage optional customer accounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Legal and accounting obligations<\/strong><br>To comply with tax, accounting, consumer protection and other applicable legal obligations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Security and fraud prevention<\/strong><br>To protect the website, customers and FIRM\u00ae against fraudulent, abusive or unlawful activity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Customer communications<\/strong><br>To respond to questions, requests, complaints or other communications initiated by customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae does not currently operate a promotional newsletter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Legal Basis<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the processing activity, personal data is processed because:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>it is necessary to perform a contract or take steps requested before entering into a contract;<\/li>\n\n\n\n<li>it is necessary to comply with a legal obligation;<\/li>\n\n\n\n<li>it is necessary for a legitimate interest, where applicable and provided that the customer&#8217;s rights and freedoms do not override that interest;<\/li>\n\n\n\n<li>or the customer has provided consent where consent is legally required.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Data Recipients<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be shared only where necessary with service providers involved in operating the online store, including categories such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>hosting and technical infrastructure providers;<\/li>\n\n\n\n<li>e-commerce platform providers;<\/li>\n\n\n\n<li>payment processors;<\/li>\n\n\n\n<li>shipping and logistics providers;<\/li>\n\n\n\n<li>professional accounting, legal or administrative service providers where applicable;<\/li>\n\n\n\n<li>fraud prevention and security providers;<\/li>\n\n\n\n<li>and public authorities where disclosure is legally required.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These providers may process only the information necessary for the relevant service and subject to the applicable data protection requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">International Data Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some technology or payment service providers may process information outside the European Economic Area.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where this occurs, FIRM\u00ae will require the relevant transfer to be covered by a mechanism permitted under applicable data protection law, where required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This section will be updated where necessary when the final payment, analytics and other technology providers used by the website have been configured.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data will be retained only for as long as necessary for the purpose for which it was collected and thereafter for the periods required to comply with applicable legal obligations or to establish, exercise or defend legal claims.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business documentation and supporting records may need to be retained for <strong>up to six years<\/strong> under Spanish commercial law, without prejudice to other applicable statutory periods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer-account information may be retained while the account remains active, subject to applicable legal retention requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Under applicable data protection law, users may have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>access their personal data;<\/li>\n\n\n\n<li>rectify inaccurate data;<\/li>\n\n\n\n<li>request deletion of their data;<\/li>\n\n\n\n<li>restrict certain processing;<\/li>\n\n\n\n<li>object to certain processing;<\/li>\n\n\n\n<li>request portability of their data where applicable;<\/li>\n\n\n\n<li>and withdraw consent at any time where processing is based on consent.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests may be sent to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a>firm.casualwear@gmail.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users also have the right to lodge a complaint with the competent data protection authority, including the <strong>Spanish Data Protection Agency (AEPD)<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">8. COOKIES<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The FIRM\u00ae website may use cookies and similar technologies necessary for the operation of the website and online store.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Necessary Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Strictly necessary or technical cookies may be used to provide functions such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>maintaining the shopping cart;<\/li>\n\n\n\n<li>processing checkout;<\/li>\n\n\n\n<li>maintaining customer sessions;<\/li>\n\n\n\n<li>security;<\/li>\n\n\n\n<li>remembering essential technical preferences;<\/li>\n\n\n\n<li>and enabling other functionality requested by the user.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where these cookies are strictly necessary to provide the requested service, consent may not be required.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Optional Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If FIRM\u00ae later uses analytics, advertising, behavioural or other non-essential cookies, they will <strong>not be activated before obtaining the user&#8217;s consent where consent is legally required<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users will be provided with appropriate information and controls allowing them to accept, reject or configure optional cookies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae will update this policy when analytics, advertising or other non-essential tracking technologies are implemented.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">9. INTELLECTUAL PROPERTY<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise stated, the content of this website, including its branding, trade names, logos, graphic elements, photographs, designs, product designs, text and other original content, is owned by FIRM\u00ae or used with the appropriate authorisation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The FIRM brand is currently the subject of a trademark registration application before the <strong>Spanish Patent and Trademark Office (OEPM)<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing on this website grants users any licence or right to reproduce, distribute, modify, exploit or use protected content except where permitted by law or expressly authorised in writing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unauthorised commercial use of FIRM\u00ae content may infringe intellectual property, industrial property or other applicable rights.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">10. LIABILITY &amp; WEBSITE AVAILABILITY<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae will take reasonable measures to keep the information on the website accurate and the service available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, uninterrupted availability of the website cannot be guaranteed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FIRM\u00ae will not be liable for interruptions or technical failures beyond its reasonable control, without prejudice to any liability that cannot legally be excluded or limited.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms excludes or limits any mandatory rights or remedies available to consumers under applicable law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">11. APPLICABLE LAW<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and the use of the website are governed by <strong>Spanish law<\/strong>, without prejudice to any mandatory consumer protection rules that may apply to customers residing in other countries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any dispute will be handled by the courts and authorities competent under applicable consumer and private international law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms requires a consumer to waive a jurisdiction or protection granted to them by mandatory law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">12. CONTACT<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">For questions regarding orders, returns, privacy or these Terms, contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FIRM\u00ae<\/strong><br><strong>Email:<\/strong> <a>firm.casualwear@gmail.com<\/a><br><strong>Address:<\/strong> C de Mar\u00ed, Barcelona<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>LEGAL Last updated: September 2026 This page contains the legal information, terms and conditions of sale, shipping policy, returns and refunds policy, privacy policy and cookie policy applicable to purchases and use of the FIRM\u00ae website. 1. LEGAL NOTICE This website, accessible at thefirmway.com, operates under the commercial name FIRM\u00ae. Website owner: G. Nogu\u00e9Tax Identification&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"show","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thefirmway.com\/es\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thefirmway.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thefirmway.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thefirmway.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thefirmway.com\/es\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":7,"href":"https:\/\/thefirmway.com\/es\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":136,"href":"https:\/\/thefirmway.com\/es\/wp-json\/wp\/v2\/pages\/11\/revisions\/136"}],"wp:attachment":[{"href":"https:\/\/thefirmway.com\/es\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}