Mobile Privacy Policy

Effective Date: May 29, 2025

At TheFirmWay.com (“The Firm,” “we,” “our,” or “us”), we recognize that mobile device users have unique privacy needs and expectations. This Mobile Privacy Policy supplements our primary Privacy Policy and explains how we collect, use, store, and protect information obtained through mobile interactions, including text messages (SMS), mobile web access, mobile forms, and any applications or mobile-responsive versions of TheFirmWay.com.

By accessing TheFirmWay.com on a mobile device or opting into any of our SMS services, you consent to the practices described in this Mobile Privacy Policy.

1. Scope of Mobile Privacy Practices

This Mobile Privacy Policy applies to all interactions you have with TheFirmWay.com via a mobile device. These include, but are not limited to:

• Mobile access to our website

• Text message (SMS/MMS) programs

• QR code scanning

• Mobile-optimized form submissions

• Click-to-call or click-to-text functions

• Legal support or alerts accessed or requested via mobile

We treat mobile data with the same care and legal safeguards as information collected through other channels, and in some cases apply enhanced measures due to the personal nature of mobile devices.

2. Types of Mobile Data Collected

When you use your mobile device to interact with TheFirmWay.com, we may collect the following types of data:

• Device Identifiers: Such as the device type, operating system, unique device ID, and mobile browser type.

• Location Information: With your explicit permission, we may collect approximate or precise location data to tailor content or functionality.

• Interaction Data: Including mobile pages visited, duration of visits, and user behaviors like taps, swipes, or form submissions.

• Mobile Communications Data: Includes your phone number, the content of SMS replies, delivery confirmations, and interaction timestamps.

• Subscription Preferences: Your opt-in/opt-out status, consent records, and message history.

No mobile information is shared or sold to third parties, affiliates, or other entities for marketing or promotional purposes.

3. Mobile SMS Program Terms

By opting into our SMS services, you agree to the following conditions:

• Message frequency is limited to a maximum of 5 messages per month unless otherwise specified.

• Message and data rates may apply, depending on your mobile carrier plan.

• For help, reply HELP or contact info@TheFirmWay.com or call (219) 245-6864.

• You may opt out at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE.

• Consent to receive text messages is not a condition of any purchase or legal service.

• All mobile communication will be initiated only after proper opt-in consent is recorded.

• No mobile information will be shared with or sold to third parties under any circumstances.

4. Mobile Form Submissions and Legal Inquiries

If you fill out a form on TheFirmWay.com using a mobile device, any information you provide is securely encrypted during transmission. Information such as your name, phone number, and message content is used exclusively for responding to your inquiry, scheduling consultations, or providing legal information.

We do not use mobile-submitted forms to add users to marketing databases without clear and separate consent.

5. Mobile Location Data

If you enable location services on your device and give explicit permission through your browser or device settings, we may use location data to:

• Tailor legal resources to your jurisdiction

• Route your inquiry to the appropriate legal advisor or office

• Improve local user experience by suggesting nearby legal services

Location data is used solely to enhance your interaction with TheFirmWay.com. We do not store this data longer than necessary to fulfill your request and never use it for advertising or resale.

6. Security of Mobile Data

TheFirmWay.com uses industry-standard security protocols and encryption to protect mobile data in transit and at rest. These protections include:

• SSL encryption on all mobile form submissions and data transfers

• Secure tokenization of mobile device identifiers

• Time-limited retention of SMS records for compliance and recordkeeping

• Role-based access controls limiting who can view mobile data

Despite these efforts, no method of data transmission via mobile networks or storage via cloud services is 100% secure. We encourage users to report any suspicious activity immediately.

7. No Background Collection or Hidden Tracking

TheFirmWay.com does not engage in any form of covert mobile data collection. We do not:

• Run background processes that track your device activity

• Use keystroke logging, hidden scripts, or unauthorized third-party trackers

• Access your mobile device’s photos, contacts, or microphones

Any data we collect is through explicit user interaction and always with your awareness and permission.

8. Push Notifications (If Applicable)

If we ever implement mobile push notifications through an app or progressive web interface, you will have the opportunity to opt-in explicitly. Notification preferences can be managed directly through your device settings, and opting out will not impact your access to legal content or services.

9. Retention of Mobile Information

Mobile information collected will be retained only as long as it is needed for the purpose it was collected. Retention timelines vary by data type:

• SMS logs: Retained for no more than 12 months unless otherwise required for compliance

• Form submissions: Stored securely for up to 5 years for legal and archival reasons

• Device and analytics data: Anonymized and aggregated within 90 days

Upon request, we will delete any personally identifiable mobile data in accordance with applicable laws.

10. Mobile User Rights

As a mobile user, you have the right to:

• Access your mobile data upon request

• Correct inaccuracies in your submitted information

• Withdraw consent to mobile communications at any time

• Permanently delete mobile personal data

• Inquire about how your mobile information is used or stored

To exercise these rights, contact info@TheFirmWay.com or call (219) 245-6864.

11. Compliance with State and Federal Mobile Laws

We comply with all relevant mobile data and consumer communication laws, including:

• The Telephone Consumer Protection Act (TCPA)

• The CAN-SPAM Act (for mobile email communication)

• The California Consumer Privacy Act (CCPA), where applicable

• CTIA guidelines for mobile messaging programs

Our systems are audited regularly to ensure ongoing legal compliance in all mobile data collection and communications.

12. Updates to This Mobile Privacy Policy

We reserve the right to revise this Mobile Privacy Policy at any time. If we make material changes, we will provide notice via our website or SMS alerts (if applicable). The updated policy will include a new "Effective Date" and will be posted prominently.

We recommend reviewing this policy periodically to stay informed about how your mobile information is protected.

Contact Us
For any questions regarding this Mobile Privacy Policy or your mobile data, contact us at:

TheFirmWay.com
11500 Wayzata Blvd. #1230
Minnetonka, MN 55305
Phone: (219) 245-6864
Email: info@TheFirmWay.com

By interacting with TheFirmWay.com via your mobile device, you acknowledge and consent to the practices described in this Mobile Privacy Policy.